Frequently Asked Questions
Everything you need to know about your Liberty Puzzles fashion experience.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days for domestic orders. International shipping typically takes 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unworn condition with all tags attached.
How do I determine my correct size?
Please refer to our detailed Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, Liberty Puzzles is committed to ethical fashion. We use organic cotton, recycled fibers, and work exclusively with fair-trade certified manufacturers.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.